Privacy Policy
Introduction and Our Commitment
At mivaraque, we understand that financial analysis and data handling require the highest levels of trust and security. Your privacy isn't just important to us – it's fundamental to everything we do. This policy explains how we collect, use, store, and protect your personal information when you visit our website or use our financial analysis services.
We're committed to transparency in our data practices and ensuring you have complete control over your personal information. This policy complies with Australian Privacy Principles under the Privacy Act 1988 and reflects our dedication to maintaining your trust.
Information We Collect
We collect different types of information to provide you with comprehensive financial analysis services and maintain our website functionality.
Personal Information
Name, email address, phone number, business details, and contact preferences when you request our services or sign up for our newsletter.
Financial Data
Business financial information, revenue data, expense reports, and related documents you provide for analysis purposes.
Technical Information
IP addresses, browser types, device information, pages visited, time spent on site, and referring websites through cookies and analytics.
Communication Records
Records of your communications with us, including emails, phone calls, and any feedback or inquiries you submit.
How We Use Your Information
Your information helps us deliver personalized financial analysis services and improve your experience with mivaraque. Here's exactly how we use different types of data:
- Provide detailed financial analysis and reporting services tailored to your business needs
- Communicate with you about our services, respond to inquiries, and provide customer support
- Send you relevant market insights, financial trends, and educational content when you've opted in
- Improve our website functionality and user experience based on usage patterns
- Ensure security of our systems and protect against fraud or unauthorized access
- Comply with legal obligations and regulatory requirements in the financial services sector
- Develop new features and services that better serve the Australian financial analysis market
Data Sharing and Third Parties
We don't sell your personal information to third parties. However, we may share your information in specific, limited circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our business, including cloud storage providers, email marketing platforms, and analytics services. These providers are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by law, such as in response to court orders, government investigations, or to protect our legal rights and those of our clients.
Business Transfers
If mivaraque is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, but only with the same privacy protections.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We're committed to making these rights easy to exercise:
Access Your Data
Request a copy of all personal information we hold about you, delivered in a clear, readable format.
Correct Information
Update or correct any inaccurate or incomplete personal information in our records.
Delete Your Data
Request deletion of your personal information, subject to legal and business record-keeping requirements.
Limit Processing
Restrict how we use your information or opt out of marketing communications at any time.
Data Portability
Receive your data in a portable format that can be transferred to another service provider.
Lodge Complaints
Contact us or the Office of the Australian Information Commissioner if you have privacy concerns.
Data Security and Protection
Protecting your information is our top priority. We implement multiple layers of security to safeguard your data:
Encryption
All data transmission uses SSL encryption, and sensitive data is encrypted both in transit and at rest.
Access Controls
Strict access controls ensure only authorized personnel can access your information on a need-to-know basis.
Regular Audits
We conduct regular security audits and vulnerability assessments to identify and address potential risks.
Staff Training
Our team receives ongoing training on data protection best practices and privacy requirements.
Secure Storage
Data is stored on secure servers in Australia with backup systems and disaster recovery procedures.
Monitoring
Continuous monitoring systems detect and respond to any suspicious activities or security threats.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Here's our approach to data retention:
Client Data
Financial analysis data and client communications are retained for seven years after the completion of services, in compliance with Australian financial record-keeping requirements.
Website Data
Website analytics data and cookies are typically retained for two years, while marketing communications data is kept until you unsubscribe or request deletion.
Automatic Deletion
We have automated systems in place to delete personal information once retention periods expire, unless legal obligations require longer storage.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide better services. You can control cookie settings through your browser preferences.
Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled. They include session management and security cookies.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website, helping us improve functionality and content. These can be disabled without affecting core website features.
Marketing Cookies
With your consent, we may use marketing cookies to show you relevant content and track the effectiveness of our marketing campaigns.
International Data Transfers
Your personal information is primarily stored and processed in Australia. However, some of our service providers may be located overseas. When we transfer data internationally, we ensure appropriate safeguards are in place:
- Use service providers in countries with adequate privacy protection as recognized by Australian law
- Implement contractual safeguards that require overseas recipients to protect your information
- Obtain your consent where required for international data transfers
- Regularly review and audit our international service providers' data protection practices
Changes to This Privacy Policy
We review and update this privacy policy regularly to ensure it remains current with our practices and legal requirements. When we make significant changes, we'll notify you through:
- Email notification to your registered email address
- Prominent notice on our website homepage
- Updates to the "Last Updated" date at the top of this policy
We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy updates indicates your acceptance of the changes.
Privacy Questions and Contact
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, we're here to help.
We aim to respond to all privacy-related inquiries within 30 days. For complex requests, we may need additional time but will keep you informed of our progress.